Terms & Conditions

Terms & Conditions

1. Introduction

Welcome to West Midlands Motorcycle Centre. These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

2. Company Information

West Midlands Motorcycle Centre LTD
Registered Address: 341-343 Brettell lane, Brierley Hill, DY5 3JL
Email: wmidlandsmcycles@aol.com
Telephone: 01384 78467
Company Registration Number: 04289617
VAT Number: 754441726

3. Ordering

By placing an order through our website, you confirm that:

  • You are at least 16 years old or have permission from a parent or guardian.
  • All information provided is accurate and complete.
  • You are authorised to use the payment method provided.

All orders are subject to acceptance and product availability. We reserve the right to refuse or cancel any order at our discretion.

4. Pricing and Payment

All prices are displayed in GBP (£) and include VAT where applicable.

We reserve the right to amend prices at any time. However, any price changes will not affect orders that have already been confirmed.

Payment must be received in full before goods are dispatched.

5. Delivery

Delivery Times

Estimated delivery dates are displayed at checkout.

For orders containing multiple items, the overall delivery timeframe will be based on the item with the latest estimated delivery date.

Shipping Costs

  • FREE Standard Delivery on orders over £50.00.
  • £3.99 Standard Delivery on orders under £50.00.
  • FREE Click & Collect, typically available within 24 hours.
  • Next-Day Delivery is available via DPD; however, delivery may occasionally take up to 2 business days

Delivery times are estimates only and are not guaranteed.

6. Returns and Refunds

Returns and Exchanges

You may return items within 30 days of receiving your order.

Returned items must:

  • Be unused and in their original condition.
  • Have all original tags attached.
  • Include helmet visor stickers where applicable.
  • Be returned in their original, undamaged packaging.

Upon receipt and inspection of the returned item, we will provide either:

  • A full refund; or
  • An exchange for an alternative item (subject to availability).

Return Postage

We will cover return postage costs if:

  • The item is faulty; or
  • We have sent the incorrect item.

You are responsible for return postage costs if:

  • You ordered the wrong size;
  • You ordered the wrong item; or
  • You changed your mind.

Refunds will be processed to the original payment method.

7. Product Information

We make every effort to ensure product descriptions, images and specifications are accurate. However, colours and appearances may vary depending on your device display.

We reserve the right to correct any errors, inaccuracies or omissions without prior notice.

8. Faulty Goods

Your statutory rights under the Consumer Rights Act 2015 remain unaffected by these Terms & Conditions.

If you believe an item is faulty, please contact us as soon as possible with details of the issue and, where appropriate, photographs of the fault.

9. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special or consequential loss arising from the use of our website or products.

10. Website Use

You agree not to:

  • Use the website for unlawful purposes.
  • Interfere with the operation or security of the website.
  • Copy, reproduce or distribute website content without our written permission.

11. Intellectual Property

All content on this website, including text, graphics, logos, images and designs, are the property of West Midlands Motorcycle Centre or its licensors and is protected by intellectual property laws.

12. Privacy

Your use of this website is also governed by our Privacy Policy and Cookie Policy.

13. Changes to These Terms

We reserve the right to amend these Terms & Conditions at any time. Updated versions will be published on this website and will take effect immediately upon publication.

14. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales.

Any disputes arising in connection with these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Email: wmidlandsmcycles@aol.com
Telephone: 01384 78467
Address: West Midlands Motorcycle Centre, 341-343 Brettell lane, Brierley Hill, DY5 3JL.